Adding a refund can be achieved in the same way as adding a payment via the pupil Profile "Payments Tab"


1. Open the pupil profile and select the Payments tab then press the Add button identified in the screenshot below



2. Change the "Income" field to "Expense/Refund"



3. Complete the remainder of the form with the Amount refunded and the equivalent time in minutes/hours and press save at the top right of the screen