Frequently Asked Questions

How to Log Out of the Total Drive Instructor App
Steps to Log Out Tap the cog icon (⚙️) in the bottom-right corner of the app. Scroll all the way down the list. Tap on “Log Out”. When the confi...
Wed, 6 Aug, 2025 at 2:09 PM
How to Make an Instructor an Admin
If you'd like to grant admin permissions to an instructor on your account, follow these steps: Log in to the Web Admin. Navigate to Settings. C...
Wed, 6 Aug, 2025 at 11:05 AM
How to Move the Quick Blue Button on Your Screen
The Quick Blue Button gives you fast access to key features like adding lessons, pupils, and payments. If it ever gets in the way, such as blocking part of ...
Tue, 5 Aug, 2025 at 4:19 PM
How to Navigate Back Through the Diary
If you are looking for a previous lesson or week, it’s easy to go back in time using swipe or the calendar picker. Steps to Navigate Back: Open the Di...
Tue, 5 Aug, 2025 at 4:43 PM
How to Remove Admin Permissions from an Instructor
To revert an admin back to a standard instructor role: Log in to the Web Admin. Go to Settings. Click on Instructors. Locate the admin you want ...
Wed, 6 Aug, 2025 at 2:03 PM
How to reset your password from the App
There are two ways to reset your password in the Total Drive app, depending on whether you're logged in or not. Option 1: If You're Logged Ou...
Wed, 6 Aug, 2025 at 1:48 PM
How to reset your password on the Web Admin
If you need to reset your password for the Total Drive Web Admin, there are two simple ways to do it, depending on whether you’re logged in or not. Option ...
Wed, 6 Aug, 2025 at 1:40 PM
How to set up Free Reminders from the Web Admin
Start by logging into the Web Admin.  In the top right-hand corner of the dashboard, click your profile icon. Along the top of the screen, click on...
Wed, 6 Aug, 2025 at 1:24 PM
How to Set Up Free Reminders from Your App
Here's how to set up free reminders: Open the Total Drive app and go to the Calendar page. Tap the three horizontal lines in the top-left corner. ...
Wed, 6 Aug, 2025 at 1:20 PM
How to set up your enquiry form
Log in to your Total Drive account via the Web Admin and click on Tools in the top-right corner, then select Enquiry Manager from the dropdown. You...
Wed, 6 Aug, 2025 at 10:48 AM