Frequently Asked Questions
Log in to the Total Drive Web Admin. Head to Settings, then select Branding. Scroll down to Choose Your Colours. Here, you can select a primary ...
Tue, 5 Aug, 2025 at 2:07 PM
You can cancel a lesson and choose whether to charge or not, along with recording the reason for cancellation. From the Diary: Go to the Diary and se...
Wed, 6 Aug, 2025 at 12:35 PM
If you decide to cancel your Total Drive subscription, you can do so by completing our cancellation form. Visit the cancellation page: https://totaldr...
Wed, 6 Aug, 2025 at 11:18 AM
Lesson types help you organise the kinds of sessions you offer (e.g. Mock Test, Refresher Lesson). You can rename, remove, or add your own. Steps to Edi...
Wed, 6 Aug, 2025 at 3:44 PM
Steps to Change Your Diary View: Open the Diary page. Tap the three horizontal lines in the top-left corner. Under Diary Display, choose from: 1 Day Vi...
Wed, 6 Aug, 2025 at 2:27 PM
From the Calendar screen in the Total Drive app, tap the three horizontal lines (☰) in the top left corner. Under Diary Settings, tap Options. Scrol...
Wed, 6 Aug, 2025 at 2:23 PM
Log in to the Total Drive Web Admin. Click the Profile icon. Locate the field for Mobile Number. Update your number as needed. Click Save to c...
Wed, 6 Aug, 2025 at 2:15 PM
If you want to update your Total Drive subscription, follow these steps: Log in to the Total Drive Web Admin. Click on Tools. Then select Billing. ...
Wed, 6 Aug, 2025 at 11:27 AM
Log in to the Total Drive Web Admin. Click the Profile icon. In the Username field, enter your new preferred username. Once updated, click Save ...
Tue, 5 Aug, 2025 at 4:27 PM
Deleting a lesson permanently removes it from the diary and pupil records. From the Diary: Open your Diary and tap the lesson. On the summary screen,...
Wed, 6 Aug, 2025 at 12:24 PM