Frequently Asked Questions
From the dashboard on the Web Admin, click on the 'Settings' button in the top right-hand corner of the screen. At the bottom of the settings, sel...
Wed, 6 Aug, 2025 at 12:38 PM
To change the card used for your subscription payments: Log in to the Total Drive Web Admin. Click Tools. Go to Billing. At the top of the p...
Mon, 23 Mar, 2026 at 8:37 AM
If you've been asked to upload a bank statement for verification purposes, here’s how to do it via the Web Admin: Log into the Total Drive Web Admin....
Tue, 5 Aug, 2025 at 1:36 PM
Log in to the Total Drive Web Admin. Click Settings, then select Branding. Under the Logo section, click Choose File to upload a new logo. ...
Tue, 5 Aug, 2025 at 1:10 PM
You can invite a parent or guardian to access a pupil’s app directly from the pupil profile. Step 1: Open the Pupil Profile Go to the pupil’s profile...
Wed, 25 Feb, 2026 at 11:45 AM
Managing Service Fees when taking money through the app When using Pay through app or Book & Pay via Total Drive, you have full control over who p...
Wed, 9 Sep, 2026 at 12:04 PM
Subscription Plans Overview We offer flexible subscription plans designed to grow with your driving school. Whether you are a sole trader or managing a lar...
Tue, 8 Sep, 2026 at 12:32 PM
If you see this error message when trying to add a pupil, it means a pupil with that mobile number already exists somewhere in your account. Here's how ...
Tue, 27 Jan, 2026 at 10:32 AM
Updating Your Mobile Number in Total Drive Web Admin Log in to the Total Drive Web Admin. Click the Profile icon. Locate the Mobile Number field. ...
Tue, 15 Sep, 2026 at 11:52 AM
Updating Your Total Drive Subscription Log in to the Total Drive Web Admin - here Click Tools. Select Billing. You'll see all available subs...
Tue, 15 Sep, 2026 at 11:58 AM