Frequently Asked Questions
From the dashboard on the Web Admin, click on the 'Settings' button in the top right-hand corner of the screen. At the bottom of the settings, sel...
Wed, 6 Aug, 2025 at 12:38 PM
To change the card used for your subscription payments: Log in to the Total Drive Web Admin. Click Tools. Go to Billing. At the top of the page,...
Wed, 6 Aug, 2025 at 11:40 AM
If you've been asked to upload a bank statement for verification purposes, here’s how to do it via the Web Admin: Log into the Total Drive Web Admin....
Tue, 5 Aug, 2025 at 1:36 PM
Log in to the Total Drive Web Admin. Click Settings, then select Branding. Under the Logo section, click Choose File to upload a new logo. ...
Tue, 5 Aug, 2025 at 1:10 PM
You can invite a parent or guardian to access a pupil’s app directly from the pupil profile. Step 1: Open the Pupil Profile Go to the pupil’s profile...
Wed, 25 Feb, 2026 at 11:45 AM
If you see this error message when trying to add a pupil, it means a pupil with that mobile number already exists somewhere in your account. Here's how ...
Tue, 27 Jan, 2026 at 10:32 AM
Gaps Plus is a brand new feature that allows instructors to make gaps in their diary payable at the time of booking. Pupils can pay directly through the app...
Thu, 11 Sep, 2025 at 9:16 AM
When signing up for Total Drive, you should receive a PIN via text message shortly after registration. This PIN allows you to log in and access your account...
Tue, 27 Jan, 2026 at 10:31 AM
If you're having trouble saving your logo, here are a few quick steps to try: Check the file format – Make sure your image file is in a supported for...
Tue, 27 Jan, 2026 at 10:28 AM
Basic Plan The Basic Plan includes all the core features for managing your driving school efficiently: Diary & Lesson Gaps Free Instructor Apps ...
Tue, 5 Aug, 2025 at 1:39 PM