Frequently Asked Questions

Updating Your Mobile Number from the Web Admin
Updating Your Mobile Number in Total Drive Web Admin Log in to the Total Drive Web Admin. Click the Profile icon. Locate the Mobile Number field. ...
Tue, 15 Sep, 2026 at 11:52 AM
Updating your Mobile Number in the Total drive App
Updating Your Mobile Number in the Total Drive App From the Calendar screen, tap the menu icon (☰) in the top-left corner. Under Diary Settings, tap O...
Wed, 23 Sep, 2026 at 8:47 AM
Updating your Total Drive subscription plan
Updating Your Total Drive Subscription Log in to the Total Drive Web Admin - here Click Tools. Select Billing. You'll see all available subs...
Tue, 15 Sep, 2026 at 11:58 AM
Viewing Your Billing & Invoice History
You can access and download your past invoices at any time through the Total Drive Web Admin. Here's how: Step-by-Step Instructions Log in to the...
Wed, 2 Sep, 2026 at 12:14 PM
We’re the Driving School App, Not the Cloud Storage Service
We're the Driving School App, Not the Phone Storage Service We often receive messages intended for a cloud storage and phone backup company called Tota...
Wed, 16 Sep, 2026 at 12:18 PM
What is Gaps Plus?
Gaps Plus is a brand new feature that allows instructors to make gaps in their diary payable at the time of booking. Pupils can pay directly through the app...
Mon, 5 Oct, 2026 at 10:51 AM
What to do if you have not received your PIN
When signing up for Total Drive, you should receive a PIN via text message shortly after registration. This PIN allows you to log in and access your account...
Tue, 27 Jan, 2026 at 10:31 AM
What to do if your logo is not saving
If you're having trouble saving your logo, here are a few quick steps to try: Check the file format – Make sure your image file is in a supported for...
Tue, 27 Jan, 2026 at 10:28 AM
Why does my lesson on the diary only show "Paid" or "Unpaid" with no pupil name?
If your diary entries are only displaying "Paid" or "Unpaid" and not showing pupil information, this is likely due to the diary colour s...
Tue, 27 Jan, 2026 at 10:33 AM