Frequently Asked Questions

Editing the online booking form
You can customise your online booking form to request additional details from pupils, such as their date of birth or licence number.  Step 1: Open the ...
Wed, 3 Sep, 2025 at 10:51 AM
Gaps Plus - App overview
The new Gaps Plus feature allows you to control how gaps in your diary are displayed to pupils and how they can be booked.  How to set up Gap Plus in th...
Thu, 11 Sep, 2025 at 9:16 AM
Gaps Plus - Web admin overview
You can also manage Gaps Plus directly through the Web Admin, which allows you to create new gaps, assign prices, and edit existing ones. How to add a n...
Thu, 11 Sep, 2025 at 9:16 AM
How Much Does the Theory Suite Cost?
The Theory Suite is priced based on the number of pupils you want to give access to. Here’s a breakdown of the current pricing: Up to 10 pupils – £8 per ...
Mon, 4 Aug, 2025 at 3:41 PM
How to add a new instructor
To add a new instructor to your school account: Log in to the Web Admin. Go to Settings.  Click on Instructors. On the top left of this page, pr...
Mon, 4 Aug, 2025 at 3:51 PM
How to add a PDI to your driving school
Total Drive supports Potential Driving Instructors (PDIs) with a 12-month free access or until they pass their Part 3, whichever comes first. Steps to Add ...
Mon, 4 Aug, 2025 at 3:57 PM
How to Add Mileage in the Instructor App
Steps to Add Mileage: Tap the Money icon at the bottom of the screen (it’s the one in the centre). At the top of the screen, tap the “Mileage” tab to swi...
Mon, 4 Aug, 2025 at 4:39 PM
How to Add Resource Links for Pupils in the App
You can share useful resources like YouTube videos directly through the app. These links appear in the Resources section of your pupil’s app. Steps to A...
Tue, 5 Aug, 2025 at 3:42 PM
How to add the enquiry form to your Facebook page
Login to the web admin Go to Tools >> Enquiry Manager. Under Installation, locate Enquiry Widget and click "Copy Link". ...
Wed, 6 Aug, 2025 at 11:22 AM
How to add the same parent for two pupils
If you need to add the same parent to two separate pupil accounts (e.g. siblings), you’ll need to follow this workaround, as each phone number can only be u...
Wed, 6 Aug, 2025 at 3:48 PM