Frequently Asked Questions

How to start a free trial
Follow the steps below to begin your free trial. Visit the Total Drive website Head over to www.totaldrive.co.uk and tap Start Your 30-Day Free Trial. ...
Tue, 5 Aug, 2025 at 2:20 PM
How to submit a new idea
We’re always looking to improve Total Drive, and your feedback is hugely appreciated. Here’s how you can share your ideas with us: Head to our feedback p...
Tue, 5 Aug, 2025 at 3:12 PM
How to Subscribe
To subscribe, please follow these steps: Log in to the Total Drive Web Admin. Head to Tools. Click on Billing. Choose the plan that suits your n...
Tue, 5 Aug, 2025 at 4:08 PM
How to Subscribe to the Theory Suite
To enable the Theory Suite for your account: Log in to the Total Drive Web Admin. Go to Tools. Click on Billing. Scroll down to the Theory Suite...
Tue, 5 Aug, 2025 at 2:14 PM
How to transfer to another PIN
If you're leaving a driving school or joining a new one, we can help transfer your data to your new account. Please follow the steps below to ensure a s...
Tue, 5 Aug, 2025 at 1:43 PM
How to update your school name
Log in to the Total Drive Web Admin. Click on Settings in the navigation menu. Select Branding. Under the Driving School Name section, enter your new na...
Tue, 5 Aug, 2025 at 1:54 PM
How to Update Your School’s Terms and Conditions in the App
You can easily update your driving school’s terms and conditions directly from the app. This ensures your pupils always see the most up-to-date information ...
Wed, 6 Aug, 2025 at 1:09 PM
How to Update Your School’s Terms and Conditions on the Web Admin
From the dashboard on the Web Admin, click on the 'Settings' button in the top right-hand corner of the screen. At the bottom of the settings, sel...
Wed, 6 Aug, 2025 at 12:38 PM
How to Update Your Subscription Payment Card Details
To change the card used for your subscription payments: Log in to the Total Drive Web Admin. Click Tools. Go to Billing. At the top of the page,...
Wed, 6 Aug, 2025 at 11:40 AM
How to Upload a Bank Statement
If you've been asked to upload a bank statement for verification purposes, here’s how to do it via the Web Admin: Log into the Total Drive Web Admin....
Tue, 5 Aug, 2025 at 1:36 PM